Letting your customers help themselves – kapdesk

 

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So for all those businesses that are considering providing self-help resources on their website should know the advantages of letting customers support software help themselves.

Everybody  has faced a situation where they have broken something they bought or caused something they use, to malfunction. Apart from the various curses that run through your mind, the immediate reaction you have is to call customer support and get the issue resolved all soon as possible

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