Internet Of Things (IoT) Is Gaining Traction In The Digital World, And Customer Service Can Benefit From It – Kapdesk

Customer service is a practice that has rooted itself in every business’ operations in the modern world. Whether you’re an airline company that is managing thousands of customers every day, or an FMCG company that is delivering millions of products, having a proactive system that understands the success of each product or service can be… Continue reading Internet Of Things (IoT) Is Gaining Traction In The Digital World, And Customer Service Can Benefit From It – Kapdesk

Internet of Things (IoT) is gaining traction in the digital world, and customer service can benefit from it – kapdesk

Customer service is a practice that has rooted itself in every business’ operations in the modern world. Whether you’re an airline company that is managing thousands of customers every day, or an FMCG company that is delivering millions of products, having a proactive system that understands the success of each product or service can be… Continue reading Internet of Things (IoT) is gaining traction in the digital world, and customer service can benefit from it – kapdesk

The Power Of Customer Service Automation – Kapdesk

In the modern world, where almost all forms of technology that we interact with involves some form of automation, it shouldn’t come as a surprise that a human-centric process like customer service can be automated as well. There are various multinational companies that have successfully implemented (to some degree) automated customer service, whereas others are… Continue reading The Power Of Customer Service Automation – Kapdesk

Customer Service With Humans Vs. Automation – Kapdesk

It hasn’t been too long since smart technologies have been introduced into our daily lives, and we can already see signs of automation and robotics taking over. From factories to customer service, there are machines that are becoming better and more efficient, which makes business-owners contemplate whether humans or machines are a more feasible choice.… Continue reading Customer Service With Humans Vs. Automation – Kapdesk

The Power Of Customer Service Automation – Kapdesk

In the modern world, where almost all forms of technology that we interact with involves some form of automation, it shouldn’t come as a surprise that a human-centric process like customer service can be automated as well. There are various multinational companies that have successfully implemented (to some degree) automated customer service, whereas others are… Continue reading The Power Of Customer Service Automation – Kapdesk

Customer Service With Humans vs. Automation – Kapdesk

It hasn’t been too long since smart technologies have been introduced into our daily lives, and we can already see signs of automation and robotics taking over. From factories to customer service, there are machines that are becoming better and more efficient, which makes business-owners contemplate whether humans or machines are a more feasible choice.… Continue reading Customer Service With Humans vs. Automation – Kapdesk

customer service information can help grow your company – kapdesk

Customer service is a practice that has rooted itself in every business’ operations in the modern world. Whether you’re an airline company that is managing thousands of customers every day, or an FMCG company that is delivering millions of products, having a proactive system that understands the success of each product or service can be… Continue reading customer service information can help grow your company – kapdesk