How Can You Use A Team Inbox To Improve Your Agents And Productivity? – Kapdesk

All businesses today are using email aliases to manage a vast array of inquiries coming their way. These inquiries could either be from colleagues from other departments or from people with queries regarding the company’s products or services. However, the email applications present in the market today don’t make it any easy for teams to… Continue reading How Can You Use A Team Inbox To Improve Your Agents And Productivity? – Kapdesk

Make Your Email Magical Using A Ticketing System! – Kapdesk

Every organization aims at delivering a customer service experience that’s exceptional, but this service shouldn’t come at the expense of your executives being tied to their desks. Not only does this end up becoming an extremely inefficient way of delivering customer service, but it is also very boring. Although your executives can rely on mobile… Continue reading Make Your Email Magical Using A Ticketing System! – Kapdesk

Customer Response Times Are More Important Than You Think – Kapdesk

Businesses across the world have to deal with a stream of customers who keep coming back with endless questions and queries related to their purchase and services recieved. This can be quite overwhelming when you have an email Inbox that’s being flooded by messages every minute. But, this is not always bad news; there are ways… Continue reading Customer Response Times Are More Important Than You Think – Kapdesk

Use Email To Manage Your Customer Interactions At Your Hotel Chain With Ease – Kapdesk

The hospitality industry is absolutely humungous, and hotel chains continue to play a major role in the overall industry arch. Hotel chains are amazingly complex, akin to big multinational organizations. The hotel chains have their specific categories as service industry organizations and continue to have their unique set of characteristics. A hotel chain receives a… Continue reading Use Email To Manage Your Customer Interactions At Your Hotel Chain With Ease – Kapdesk

Automated Responses , Auto Reply And Auto Response email – Kapdesk

Businesses across the world have to deal with a stream of customers who keep coming back with endless questions and queries related to their purchase and services recieved. This can be quite overwhelming when you have an email Inbox that’s being flooded by messages every minute. But, this is not always bad news; there are ways… Continue reading Automated Responses , Auto Reply And Auto Response email – Kapdesk

Customer response times are more important than you think – kapdesk

Businesses across the world have to deal with a stream of customers who keep coming back with endless questions and queries related to their purchase and services recieved. This can be quite overwhelming when you have an email Inbox that’s being flooded by messages every minute. But, this is not always bad news; there are ways… Continue reading Customer response times are more important than you think – kapdesk

HOW CAN YOU USE A TEAM INBOX TO IMPROVE YOUR AGENTS- Kapdesk

All businesses today are using email aliases to manage a vast array of inquiries coming their way. These inquiries could either be from colleagues from other departments or from people with queries regarding the company’s products or services. However, the email applications present in the market today don’t make it any easy for teams to… Continue reading HOW CAN YOU USE A TEAM INBOX TO IMPROVE YOUR AGENTS- Kapdesk