Empower Your Call Center Agents With A Prosper Escalation Framework – Kapdesk

Irrespective of how efficient and proactive your customer care system is, there will always be cases where you will have to be on your toes and manage accounts of customers that are going through escalation. The process of escalation management can be a stressful and strenuous task. Hence, it is important that you have a… Continue reading Empower Your Call Center Agents With A Prosper Escalation Framework – Kapdesk

Empower Your Call Center Agents With A Prosper Escalation Framework – Kapdesk

Irrespective of how efficient and proactive your customer care system is, there will always be cases where you will have to be on your toes and manage accounts of customers that are going through escalation. The process of escalation management can be a stressful and strenuous task. Hence, it is important that you have a… Continue reading Empower Your Call Center Agents With A Prosper Escalation Framework – Kapdesk

Empower Your Call Center Agents With A Prosper Escalation Framework – Kapdesk

Irrespective of how efficient and proactive your customer care system is, there will always be cases where you will have to be on your toes and manage accounts of customers that are going through escalation. The process of escalation management can be a stressful and strenuous task. Hence, it is important that you have a… Continue reading Empower Your Call Center Agents With A Prosper Escalation Framework – Kapdesk

Empower your call center agents with a prosper escalation framework – kapdesk

Irrespective of how efficient and proactive your customer care system is, there will always be cases where you will have to be on your toes and manage accounts of customers that are going through escalation. The process of escalation management can be a stressful and strenuous task. Hence, it is important that you have a… Continue reading Empower your call center agents with a prosper escalation framework – kapdesk